Frequently Asked Questions
Q: I don't understand the differences between monthly contests & the year end contest. Especially pertaining to my entries. Could you explain further?
A: Certainly. At Robinshood.ca, when you make a purchase on our website, you recieve 1,000 entries for every $1 you spend. Those entries count towards both monthly & yearly contest(s), but there are considerations. Here's a quick break down.
1. Monthly Contests:Are exactly what they sound like. Contests that run for a total time period of one month. When you purchase a monthly subscription, your entries count for the contest that is running that month. At the end of the month (when the contest is closed), your entries carry no further value, but when you renew your subscription the following month, you will recieve new entries for that months contest.
2. Multi-Monthly Contests: Are also exactly what they sound like, except they run for multiple months at a time. The principles regarding entries are similar to our monthly contests, except that your entries will accumulate over the time period for the multi-month contest.
Lets say we run a big prize contest for 6 months, and you subscribe at $3/month for the full 6 months. You automatically have 18,000 entries into that contest. If you were to be subscribed for 3 months of that 6 month contest, then you would recieve 9,000 entries. These entries reset after each Multi-Month Contest finishes.
If you have any other questions, don't hesitate to contact us on our website contact form =)
Q: How does the referral program work, and will referring friends get me more entries?
A: When you successfully refer a friend, you recieve a credit of $5 which can be used towards future purchases. Every credited $5 that you spend will net you an additional 5000 entries ($1 = 1000 entries) which counts towards active contests during the time period in which you use the credit.
Q: I am a little concerned that there is no easy way to cancel my membership. Can you explain your process to me, and why it is this way?
A: This business is very much a personal endeavour for our founder, and he wants to allow for interaction & feedback in any way possible. By normalizing the use of a contact form the hope is that when customers feel a need to tell us something important to them, they can reach out & know that their thoughts will be read & responded to by humans who care deeply about both this company's mission and the welfare our our amazing clients.
We may ask why you're choosing to leave and if we could have done something different to serve you better, but in the event of a membership cancellation, your membership will be cancelled from the date you requested it.
Additonally, we are a small team & on occasion become inundated with requests, which can take us a while to sift through. If you are accidently billed an extra month, we will ensure you are reimbursed & apologize ahead of time in the event this does occur.
Robin's hood is on a mission to give forward to causes that benefit those in need, while simultaneously giving back to you.
HOW IT WORKS
1
Pick & Pay for a monthly subscription.
You can change your plan or cancel at anytime.
2
Every $1 spent = 1000 entries for all monthly cash giveaways. For each month's giveaways, these entries reset each billing cycle (monthly).
For the year end prize giveaway however, your entries are the sum of all entries you accumulated via in-store purchases throughout the year.
3
All entries are automatically tracked and drawn via a third party sweepstakes operator.
Be wary of scammers. When you win, we will contact you via phone call & will never request money or personal information in order to claim your prize.
And That's It!
30% of our revenue is dispersed in prizes, while another 50% is put towards community-benefitting causes. As subscriber count grows, the frequency & average value of giveaways will grow as well, as will the amount we all give forward. In the future, you can expect there to be hundreds of well-valued prizes drawn monthly.
We are presently drawing for $100 cash once every two weeks.
Customers may purchase a maximum of one product per month.
To learn more about Robin's mission & background...
Subscribe & change lives.
Starting with your own.